01 Jun 2020
AI in social protection – Exploring opportunities and mitigating risks
Artificial intelligence (AI) is shaping up to be the transformative technology of our time. It offers a multitude of possibilities and generates a range of questions. This report explores this topic in the context of social protection. It looks at the benefits that AI can bring to social protection programs as well as the pitfalls and risks that could undermine the potential for positive change.